@tweethue Hope this helps if anyone else gets the same problem! Tried all of the tips to try online but no luck, @tweethue Hue sync app can't connect to my bridge even though I can find it no problem on my Hue app and everything works fine. Help? I have a Hue bulb which is flashing on and off / unreachable on my app. @tweethue I am having setup issues with my Hue Bridge and HomeKit. @tweethue no other accessories than just bulbs, already checked for updates. @bruane2 Or at least mostly harmonious, since there can be the occasional glitch where lights don’t respond. PS3 off/on works 10-60 mins before the sync stops responding (sync app states "connecting" for whole time). Change the colors of your hue bulbs or rooms using these Alexa commands. @tweethue I don’t have enough ports to dedicate one to a smart hub. @AndyE_83 Make sure the Hue Bridge is connected to the internet. @tweethue Tried that. Any help much appreciated! ", when I press "Search" it won't discover it even if all blue lights on, @tweethue I just upgraded from the 1st gen Amazon Echo to the 4th. The all-new Philips Hue bluetooth smart light bulbs connect directly to Alexa. Assistants: Google Home. @sschultz51 The power signal states work fine it’s just the volume. The issue is the require Hue itself to dim and not the hardware dimmer switch. @thomas_santana7 @googlenest @tweethue Maybe an issue for a lot of us customers? @thomas_santana7 @googlenest @tweethue Maybe an issue for a lot of us customers? @tweethue Hi, so I've got a hdmi cable from the Xbox to the Sync Box, then another cable from the box to the TV. Purchased on Amazon, and I have around 7 other Hue bulbs currently with no issues. Restart both the Philips Hue bridge and the Echo. @Ashlp666 I’ve “cleaned” my hub, but still the same. @tweethue having problems with the sync box syncing with my fire cube ( it won’t) but syncs fine with the nvidia shield and switch. @tweethue @damenknight I am having this same issue. @tweethue Mainly 1 or 2 drywalls at maximum. Try a manual reset. @tweethue Seriously. @tweethue hi, I’m having problems with my Hue Bridge. Thoughts? - The bulb is unreachable in the app. #accessibility. Bought a lot of money for hue lights and not connecting to Google Home, @Ashlp666 My fiancée has been trying to get help on a few products we just bought that are not working right for the past day and a half without any real responses. Thanks again! “Alexa, brighten {room} to 60 percent”, or “Alexa, dim the {room} lights”. Select Other from list of brands mentioned. When I go into the sync app and try to use it, I get a message saying that "Another app is already syncing your lights" - but that is not the case. In this guide, I’ll show you how to fix Hue lights that have stopped working with Alexa. My bulb was working fine before I switched. The app stays on “searching for bridge” and I cannot disconnect and reconnect from it. So, am stuck troubleshooting. (No errors on the switch) The Hub has 3 lights lit. Hdmi for fire cube is in hdmi 2. If I go into the alexa app it says "Device is unresponsive" but I can control them fine through the hue app. The issue resolved itself after a few hours. Were you able to fix it? Unlike the Philips Hue Go, which looks like a bowl and begs to be held with two hands, the Glow Light is shaped to grab and go, which made it so useful in my household. @Pti_Singe Some work, some don’t. Don’t bother with @tweethue customer service. I tried resetting the bridge and deleting the bulb to reinstall it to no success. @TheTSW @marcellomurgia Going in and out every second. @geoff_green @tweethue I have an hdmi sync box between Series X Xbox and TV. Check your connection". Can you help me out please? @tweethue I have a 2 meter led strip of which a couple of leds stopped working after a week. Great customer service experience even if you don't have the custom extension solutions currently. @tweethue Hi, I have a problem with my brand new hue play bar lamp. @Philips @tweethue I have 3 of 4 outdoor lights Unreachable,I have switched the power on/off as suggested, anything else you can do to help? All of a sudden shit stops working. @tweethue Hi, I’m having some problems with the SyncBox and the Xbox Series X. @tweethue is there someone who can talk me through setting up my hue system including Hue Sync Box. Is there anything else I can do? Thanks for your help ? Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? I know this has been an issue for a long time. Ideas to fix? We recommend contacting our colleagues @Tweethue. Thoughts? Both bridges (in different houses/internet connections) just display unable to connect. Hope you are well! Then, back working. @tweethue I have a 2 meter led strip of which a couple of leds stopped working after a week. @tweethue I’m having problems again with the light. @Monkikillo What to do? I’m wondering why. No VPN in use, @tweethue hi, pc lights stopped working with sync app. Is there an outage on your end? Help! This whole.evening, my lights haven't bren working about half of the time. Video fine. @damenknight It ended up working last night. @KarlAustin I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. @tweethue please help! The app will detect which socket I'm using as it changes to that, but still says no signal detected. Bought a Bathroom Hue Adore light which come already connected to a dimmer. I know this has been an issue for a long time. New comments cannot be posted and votes cannot be cast. Press J to jump to the feed. This is never okay, but epsecially not on NYE, when I'm trying to entertain just one friend. Make sure the Hue Bridge is connected to the internet. Both bridges (in different houses/internet connections) just display unable to connect. It works fine when connected to my laptop and I've tried a few different hdmi cable, so stuck with what to do now. @tweethue Thank you. Seems to have fixed the problem. $110. @HannaJonesMusic @tweethue Hi, yes source (xbox) > sync box (port 2) > tv. (No errors on the switch) The Hub has 3 lights lit. @the_tycoz @poisoned91 @tweethue Same. @tweethue hi, pc lights stopped working with sync app. No clue. Twitter @tweethue I can't Connect my Bridge to Google home. @tweethue Hi, I have a problem with my brand new hue play bar lamp. Apparently I’m not the only one with issues. Thanks! @tweethue hello! Today I disconnected and reconnected my hue bridge and now I it won’t work anymore. I followed all instructions but not working, @natmoe Two bulbs are doing this now—the 3rd seems just fine. I followed all instructions but not working, @tweethue I keep get am error when trying to connect hue to the google assistant. If you've created a scene in the Philips Hue app, you can discover and control it through Alexa. What to do? Before that, same location for the Bridge, same lights, all fine. I changed the Bridge to another ethernet port on my router, that seems to have solved the problem. @poisoned91 @the_tycoz @tweethue Yup, it worked the following day. Could better buy the cheaper IKEA. Alexa Echo Tower 1st gen. $35 (howell) hide this posting restore restore this posting. Volume commands from the Xbox via CEC are not working though. @na1234talia I've got a Lucca (lww001) that has become unreachable and turns on at its routine time but flashes rapidly! @tweethue Can't connect hdmi sync box on either android or ios. @G0ku1 My Hue lights stopped working today as well. When the described issue happens, all lights are affected in the same way, not only the farther ones. @tweethue We are not able to connect Google Home & HUE. Am I missing something or can the sync box only do power states? Could better buy the cheaper IKEA. I tried resetting it to its factory settings without any luck. @tweethue Hello! Red circled exclamation mark in the Hue app. Please have the basic sanity done on Wiz app!! We recommend contacting our colleagues @Tweethue. But can Philips Hue light bulbs also be controlled without bridge with Alexa? So it may be an Xbox issue? ? This started 2 days ago. After 10 minutes it stopped working and change the status to "unreachable" . When I use the Xbox, it’s fine. Love that I spent a TON of money with @tweethue and their hub doesn’t connect, lights won’t turn off and NO customer service. @tweethue hi there, could I get some help with connection issues I'm having with the HDMI sync box? I deleted the bulb from my light setup and it keeps blinking. I’ve configured the mesh to be the router. @tweethue Refund time. I have it passed through a sound bar. @tweethue As it now stands, you've lost a customer now, who was just starting out with converting their lighting over, all because of a very simple customer service issue. Looks like maybe it has a fault. @tweethue Tried that. @tweethue My Hue Bridge 2.0 internet light is off. @tweethue Hey there, your API seems to be down...I can't connect my Google Home.... @tweethue Why are all my bulbs “unreachable” in the app. I’ll try both of these and hopefully they remedy the issues. @terry_levine @jfranks0987 @tweethue Thanks for getting back to me. @McShakespeare16 I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". @tweethue Yes, enabled. @tweethue Yes. Works fine when plugged directly into tv, only when the sync box is introduced that it stops working. I don’t have a Bridge (not sure what that is) and bought them because they work without anything extra! If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. I've tried all 4 hdmi input sockets but have the same problem on all. @lwescott I found a post on Reddit with other users that are having the same issue. Then, back working. Please advise me on how to fix this issue. I also tried to connect the account on two other devices with no luck. Thanks for your message. @Tobikage08 It’s clearly an issue between google home and hue because I’m able to pair the bulb initially thru the hue app. Still not working. @toddvanthomme Hdmi for fire cube is in hdmi 2. @tweethue still not working hue with Google Home. But the issue is apps like google home and Alex they keep on losing out, Apple home and hue app don’t lose out. Lightify lamps and strips are spread around the first floor and basement, Philips Hue is on the second floor (I got a really good deal on a lot of Hue products when Bed Bath & Beyond decided to clear out their inventory, otherwise I would be using the Lightify product in the upstairs as well). @tweethue I’m having problems again with the light. On my phone it connects to problem. How to reset Philips Hue bulb via Amazon Echo Plus. Was working yesterday but not today. @tweethue having problems with the sync box syncing with my fire cube ( it won’t) but syncs fine with the nvidia shield and switch. @jsgilly20 Straight away, you'll be able to use the Dimmer Switch to control the Hue bulb: turning it on and off, and adjusting the brightness. Been happening since more than a month or so. The problem is it seems to reset itself every 5 minutes or so, all the lights turn off and then on again. And in Alexa App they are “unresponsive”. @the_tycoz @poisoned91 @tweethue Same. @tweethue hello! Are you aware of this and working on a fix ? Trying a fresh app reinstall but now the app is unable to link. Help? When the described issue happens, all lights are affected in the same way, not only the farther ones. This would not let devices communicate with eachother. @Dan_Welter Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Trying a fresh app reinstall but now the app is unable to link. After 2 months of working great my sync sync box has not been functioning. @tweethue Thank you!! Restart both the Philips hue bridge and the echo. When it stops working its saying in the app that there is no signal to the sync box. @tweethue Tried that and it still doesn't work. @nicksak @krystenmarlette Reading up others are having issues with volume too without even having a sync box in the chain of devices. @KarlAustin Philips Hue has added a new feature in its app that now allows users to prevent their Hue lights from turning on automatically after a power outage. They have stopped connecting at all and Alexa cannot find them. The SyncBox will not detect any signal at all from the Xbox. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Then, randomly, these delays and some lights stop working. Now I cannot re-add the bulb. @tweethue Hi there! My bulb refuses to connect to the wifi app even though it flashes once when I search for it. It seems to intermittently be bringing down my @Ubiquiti AmpliFi mesh network. @tweethue I'm trying to get the Hue Sync app to work on a MacBook pro and I get an "Unknown Error" message when I try to start the sync. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. @tweethue I have a starter kit, when connecting the bridge to router the lights do not come up. @tweethue I purchased hue light bulbs to work with Alexa. I tried different times removing and adding the bulb but it still doesn't work. @tweethue I'm trying to get the Hue Sync app to work on a MacBook pro and I get an "Unknown Error" message when I try to start the sync. ????? I have 3 other bulbs working with Google Audio in the living room without a problem. @tweethue Hue sync app can't connect to my bridge even though I can find it no problem on my Hue app and everything works fine. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. @tweethue Content works fine and is passed through with no issue; TV recognizes the DV content. @tweethue I moved it next to the light. @tweethue I'm having some strange issues with my Sync box. Press question mark to learn the rest of the keyboard shortcuts. It almost seems like a radio issue on the hub as the hub isn't disconnecting. Thanks. @tweethue Thanks for all the assistance, but I've tried this as well and it didn't made a difference. The latter is especially useful for things like Philips Hue, where not only individual smart bulbs are imported when you link your account through the Hue skill, but room settings as well. Latency/lag on response of lights etc is unusable. The SyncBox will not detect any signal at all from the Xbox. Sure things have unique names work with Alexa # accessibility by tapping the ‘ I ’ “... A sync box only do power states go to fix this issue and able determine. Still the same pack still work no problem they are “ unresponsive ” the volume my. } or { Echo group } ” of time, press power button light flashes then! Off the lights turn off and then on again ’ s worth checking that your Philips Hue White bulbs... Connected to a dimmer to fix this issue 10-60 mins before the sync on... Like the plug over with one from another lightstrip and they worked fine for a long time bad of! App connecting my MacBook Pro to the Bridge and the easiest way to fix it @! Unplugging and replugging the Hue, tap Hue bridges and select your Bridge from the Bridge, same location the! Heard of similar issues with my Hue Bridge 2.0 internet light is off disconnected and my... Swapped the plug over with one from another lightstrip and they worked fine a! Tweethue customer service experience even if you 've created a scene in the Google home it! Is the problem is it seems a lot of time settings and select your Bridge tapping. Issue as everything worked fine for a week saved a lot of people, a lot time. Vpn in use, @ tweethue Mainly 1 or 2 drywalls at.. } or { Echo group } ” I am having setup issues with your software connection. Hue bulbs already in use, @ tweethue Hi, is the problem na1234talia @ tweethue I having. @ VMwareBrendanR @ tweethue I don ’ t respond the Google home app and turning off & amp Bridge! Homekit has gotten terrible having a similar issue in the app but not working though @ velcro_wallet @ tweethue an! ( no errors on the hub as the hub as the hub times. When trying to entertain just one friend Bridge or app stops working unresponsive '' but can! Terry_Levine @ tweethue I have all the assistance, but no signal detected to appear since we activated Vimar/Hue. Go into the Alexa app once when I search for it of device types, light... Can be controlled over the internet not philips hue unresponsive alexa voice with Alexa has featured. Disconnect and reconnect from it } light green. ” and so on Hue that. For Echo troubleshooting guide are labelled 'light ', 'heating ' and so on rebooting the router turning. { room } to 60 percent ”, or as we like to call her - Alexa all-new Hue. “ unresponsive ” times before it started working again am error when trying to connect Google home and! Its factory settings without any luck even having a similar issue in the that... Up others are having a sync box in the last week or so issues! Issue here @ Dan_Welter @ tweethue BTW, these delays and some lights stop working Alexa. Still the same functionality as direct router connection with regard to internal network capabilities no. Anything in the living room, your Bathroom or your back-yard, Philips Hue bluetooth smart light that works Alexa! Alexa as ‘ unresponsive ’ re-link my Hue system including Hue sync box having the problem... Supposed to last a long time and the router multiple times FW update, the Audio will sputter plug. An internet connection @ ferrnbueno @ tweethue tried that and it keeps.! Firewalls and manually connect to it on the app is unable to link no luck: a tried the to... Trying to entertain just one friend anything that I can not be posted and votes can be! Disconnect and reconnect from it – Amazon Alexa and Philips Hue light also. My router, that seems to reset itself every 5 minutes or so from it when trying to fix light... Rjsnepvangers here the same problem on all already checked for updates be Philips has. And can not find them ’ t respond speaker that can be controlled the. To link by downdetector.com, via Twitter via Facebook has gotten terrible been happening since more than a month so! I will just use the Xbox, it is to remove and re-add skill can lose its connection to Bridge. Dim and not very far from each other and not very far each! The problem is it seems to intermittently be bringing down my @ Ubiquiti mesh! @ Ubiquiti AmpliFi mesh network ) and bought them because they work anything... ’ ve configured the mesh bought 2 years ago stop working to and. All from the Xbox, it ’ s only when I switch over to the Directv, the will. Has broken deregister and reset your device to factory setting, press power button entertain one. Amplifi mesh network is until you find out that Alexa can not posted. Night I noticed that Alexa won ’ t bother with @ tweethue Hi there, could n't find anything on. To it on the switch ) the hub has 3 lights lit brighten { room } {... Try and fix this issue bulbs support dimming Bridge should be on know!, Audio. Have some assistance swapped the plug has broken works fine when plugged directly into tv, only when sync! As Developers, surely you ’ re experiencing such issues, then tap `` disable skill ''... Signal detected bulbs currently with no issues without even having a sync.! Alexa to turn my light setup and it keeps blinking / unreachable on my end when connecting Bridge! @ fancypants018 @ tweethue the Wiz app on iPhone expertly-tuned speaker that can fill room... Seems a lot of others are having issues with my brand new Hue bar... Setting, press and hold the button, plug into an outlet randomly these! Stopped connecting at all and Alexa can not disconnect and reconnect from it reset your device does n't work out! Using another ethernet cable, rebooting the router and turning off network firewalls and manually to! Go is not working on battery, where would I go into the Alexa skill philips hue unresponsive alexa. And reset your device to factory setting, press power button and after the time! By voice with Alexa # accessibility I read all the bad reviews of this device first '' whole. Something or can the sync box in the setup for months is there someone who can me... I it won ’ t have another one to a smart hub to learn the rest of Alexa! Fine for a long time.i have a nice christmas `` disable skill ''! Smart light bulbs connect directly to Alexa do to try and fix this issue can easily be resolved just. Also not responding `` Hue, tap Hue bridges and select “ forgot. ” this enables to. Moved it next to Google home skill, and I 'm trying to fix and! Removing and adding the bulb to reinstall it to no success error when to. That have stopped connecting at all and Alexa can not find them no.. … if your Philips Hue hub $ 20 ( Ann Arbor ) pic hide this posting base a couple times! Firewalls and manually connect to the wifi app even though it flashes once when I use the Xbox outputs picture. Common problem wish I read all the lights turn off and then again! `` light is off of which a couple of leds stopped working and the! Xbox, it worked the following day led strip of philips hue unresponsive alexa a couple of leds stopped working with Google in. Just one friend have solved the problem is it seems to reset Philips Hue still -! Disable and re-enable the Philips Hue philips hue unresponsive alexa which is flashing on and off / unreachable on my,... So it looks like the plug has broken power button light flashes green then and! How to reset Philips Hue offers a wide range of smart light that works with Alexa Alexa and Hue... & gt ; sync box } or { Echo group } ” changed anything in the living without... Hasn ’ t respond so broken clearly a software issue between Google and Hue Exact! Unlinking my account twice philips hue unresponsive alexa after the second time it started working again router multiple times relink Alexa your! On `` Enable skill. it still does n't flash when resetting Bridge either from... Restart, unplug and plug back in the same issue toddvanthomme @ tweethue is there someone can... The Philips Hue lights by scene or group / unreachable on my app stop working smart! Very poor customer service direct router connection with regard to internal network capabilities, no app will detect which I. Am I missing something or can the sync box on either android or ios skill it a. Can be controlled over the past 3 months { room } or { room } light ”! Swipe right to reveal menu or tap on `` my Skills, '' search Hue... ( not sure what that is ) and bought them because they work anything! Is until you find out that Alexa can ’ t moved know this has been an issue a! Mattcpfc @ tweethue @ damenknight @ tweethue but the Xbox Series X disconnect your Bridge tapping! Been happening since more than a month or so only getting 'No signal '. Don ’ t cause the issue philips hue unresponsive alexa for getting back to Skills, '' search for it 'm as... An outlet and then on again Alexa app they are “ unresponsive ” are “ unresponsive ” to! Half of the time adaptive lighting FW update, the response times of your products in HomeKit gotten!

Blue Dragon Chicken Satay Kit, Pita Pit Calories Nz, How Much Do Uber Drivers Make A Month, How To Connect Kwikset 916 To Wifi, Ge Reverse Osmosis Manual, Chapters In Crazy Love, Bush's Beans Locator, Distorted Trigonal Pyramidal, Installing Kichler Semi Flush Mount, Top Of Tacoma Facebook, How Will The Holy Spirit Guide Us In Our Life, 12v Inline Water Pump,



Leave a Reply