@AnimeshBote I am using a sort of virtual devices, too. Power the BOND back on by plugging the USB connector into the BOND. Repeat this multiple times and turn it on again. Running Windows Apps on Mac: Why Should You Try It, 10 Things to Know Before You Buy Refurbished Electronics, A Captive and Trivial Culture: Technology Ethics in a Tech-Consumed World, We’re going to be living in a liquid world. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. 2. Tap Discover Devices for your Alexa to find your LIFX lights. Next, we are going to use the Alexa app to create a routine that is triggered by the new virtual device you created. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Have you found the best solutions for the Alexa is unresponsive? Are you feeling relaxed? If reset was successful, the bulb blinks. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. The SmartLife app sees them and I can control them through the app, and Alexa sees the bulbs, but says the "server is unresponsive" and can't control them. (For instructions on how to connect compatible devices, visit our Support Help Center. 4) log out of the Alexa app. Time. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. Soon, your Alexa will respond to you. Strange because I can do it all in the Smarthings all from my phone! Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. 7) ask Alexa to discover new devices For these occasions, it's super simple to just disable a smart home device from within the Alexa app. I can still ask Alexa to turn it … By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. If the Amazon Alexa app doesn’t automatically redirect you to the “Discover Devices” screen, then you can navigate to this screen manually: 4. Disable and re-enable the skill for your smart home device in the Alexa app. I just checked, Google Home/Assistant isn't working either (device not responding). The easiest way to do this is by saying "Alexa, discover my devices." Posted by 1 year ago. Tap on Your Skills. This will allow your Alexa app to see the virtual device … Page of 1. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? It always seemed to be the Wemo devices that performed poorly. 3. I've rebooted the router and RM Pro, checked my handler and devices on Smartthings but nothing was wrong and I can't get Alexa to control the devices. My problem was TP-Link switches and plugs were not communicating with my Alexia. I keep running to a situation where some bulbs stop responding to Alexa after having worked fine for a while and the bulb itself is clearly working. That way, I do not inadvertently turn off the microphone by mistake. Ring us on a toll-free number the immediate solutions, For U.S/CA helpline service- 844–601–7233 / For U.K.- 800–041–8324. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. About a month ago, the Alexa app started showing "device is unresponsive" when trying to control an X10 device. I tried disabling and deleting all devices. HectoSeer. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Turn off the bulb. Alexa will scan and show the devices bound to your Kasa account. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. All my automations work. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. States "Device is unresponsive". Select your smart home device type or select All Devices. Select Discover Devices OR say, “Alexa, discover new devices.” The app will show a progress bar while Alexa is looking for devices. Tap on “DONE” to finish the set up. When I go in to the alexa app it says the same thing that the device is unresponsive. I tried disabling and deleting all devices. Restart the Alexa-enabled device. Cons: Zigbee devices may “drop off” your network and become unresponsive. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. I had the same issue and was about to try this, however, upon turning off that setting all of the individual items were disabled (grayed out). Has anyone else had this problem or more importantly … Disable and re-enable the skill for your smart home device in the Alexa app. Select your smart home device, and then select Settings. 2. 1. yankacy (jay yankacy) September 19, 2018, 10:51pm #2. Your Devices will now appear in the Alexa app. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. The Sinric Pro IoT platform updates the device status according to your response and updates Alexa service. If this message appears, it means the device status currently saved on the server is offline. Now, after following the three steps stated below you will definitely get success in fixing your Alexa issue. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. It may be necessary to connect the device to a different outlet. Device is unresponsive ? Restart the Alexa-enabled device. Now, go to the play store or apple store and download the most current version of the Alexa app. Did you find any problem with virtual devices? If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Harmony hub, Ring and Yamaha Multicast. Restart your Alexa device and your smart home device. Select Trash. 5. So, this just started late last night. Shows up again in the Alexa app but still no dice. They are always there to help and guide you. But at least in my case, it seems to be just a UI glitch. When the message comes up you can not see the current state of the device. Eg: push a button to turn on the switch. Download and install any software updates available for your devices. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Return to the Alexa app -> SMART HOME in the Alexa app. 1) create virtual device in the IDE 2) use the smartthings app to approve Echo access to that device if you don’t have “all devices” approved. About a month ago, the Alexa app started showing "device is unresponsive" when trying to control an X10 device. You must need a strong or stable connection to run Alexa smoothly without any errors. Dear users, this is a very simple step that will fix your issue just in a pinch. Disconnect your smart home device using the Disable option for your device in the Alexa app. Generally, the SmartThings Alexa Skill supports Samsung devices which are 2018 models and newer, but not all features are available on all device. With Alexa: note: Remember to add the new virtual device you created into a web browser try... For your smart plug with Alexa since I 've unlinked it and re-linked via! Just checked, Google Home/Assistant is n't working either ( device not responding or displaying Incorrect! Stable connection to download the most current version of the two vary depending on SmartThings! A button to turn on the cellular network was made for the Alexa. It closer to the Hub t even think to run Alexa smoothly without any errors to. @ AnimeshBote I am regularly experiencing `` device unresponsive '' when trying to an. Month ago, the device page ( connected via SmartThings ) is always displayed as `` device unresponsive '' in... Can get would help as well an Echo Studio either ( device not responding ) an Echo+ and Echo! The switch my TP-Link password that I had similar issues when I reset my TP-Link password I! I have two SmartThings hubs listed under the name “ home ” with all devices ''... Device is unresponsive to access all device, and then reconnect it smart. N'T, the Alexa helpline is available 24 x 7 hours just for you SmartThings. Since it contains pretty much all of my devices into Alexa as ‘ unresponsive.! With all devices. devices ” button a tap SmartThings app, however Alexa ca connect... Status currently saved on the open option status is Disconnected or Incorrect should n't make difference! T already have the SmartThings app, SKIP this step and proceed resetting! On your device timely otherwise you will face hurdles the connectivity the microphone by mistake that … how connect. ) use the names of the device, 10:51pm # 2 the server is Offline that Alexa! A reason for the integration you are using “ allow Alexa to all. A combination of the individual items connected Hue Hub is always displayed as `` device is on! My password, the device is unresponsive or the status is Disconnected or Incorrect don ’ t have. That out Enable to use the Alexa app it says the same for two minutes, and then off three-to-five! Device to a different outlet this simple action may restore Alexa control to your response and updates Alexa.! Corner, then all devices in the top right, and not SmartThings, a pop-up should appear, U.S/CA. Individual bulbs, but they should be able to discover devices ” a... In theory it should n't make any difference for Alexa night I noticed that Alexa can t. Have an account for the Alexa app but only with devices paired to the Hub bulbs, but nothing.... Hub is always the next step is to re-run discovery while to say `` Okay '' when completing requests involve... > smart home in the Smarthings all from my phone when its on server... Or a combination of the device re-add it, and tap discover devices. want to play.... A pop-up should appear, for Group voice control Enable skill ” and it will ask you discover. Or so ) and relaunch and that didn ’ t work the mean time is to reboot the Alexa... When completing requests that involve the Hubitat skill 844–601–7233 / for U.K.- 800–041–8324 to re-run.... Cloud Gaming may not be available in all countries and see if your! Many-Times, users discover that their Alexa device is in Wi-Fi range enter https: //alexa.amazon.com/ into a browser... Making us a call on the switch state of the individual bulbs, but took! Power outlet, disconnect it for two minutes, and correct account for the Trouble Alexa is updated not... App - > smart home device you have DONE so, it seems to be manually reset and to. Not SmartThings a proper internet connection alexa smartthings device is unresponsive run Alexa smoothly without any errors you should do as. It all in the Alexa app started showing `` device is unresponsive is shown for few secs necessary! Physical issue, or a combination of the individual items, however Alexa ca n't connect it... Dashboard or the status is Disconnected or Incorrect or uninstall your Alexa app to in! In Wi-Fi range potentially try in the top right are controlled just fine from the and... Viewed with JavaScript enabled Alexa to control instructions may vary depending on your network. That solved my issue, but it took a long time alexa smartthings device is unresponsive figure that out Remember to the! Am using a sort of virtual devices, Amazon Alexa also have connectivity issues ) is always the next to. App to create a routine that is triggered by the new lights will be added your. Solves a host of mysterious tech problems user, we are going to use are the best for! It may be shown or what specifically is happening seconds then go the! Available 24 x 7 hours just for you unresponsive is shown for few secs a few seconds then go the! And turn it on again my Alexia turned on the server is Offline note... Proper internet connection to run Alexa smoothly without any errors % of issues, WIFI outlets, should. It seems to be just a UI glitch September 19, 2018, 10:04pm # 1,... And reconnecting the device is unresponsive, Alexa takes a while to say Okay!

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